We use Sicepat for all domestic addresses and TNT for international orders.
Days of Delivery:
Domestic: 3-5 working days after payment is received and confirmed.
International: 5-15 working days after payment is received and confirmed.
Delivery is free for orders above Rp. 500,000,- for all domestic orders.
Fees will be charged based on the weight of the package with a minimum weight of 1 kilogram. If the weight exceeds 1 kilogram, an additional 1-kilogram of fees will be added even though the excess weight is less.
We are sorry that we are unable to compensate package loss after the courier has delivered the order to the correct address.
We are also unable to compensate for failure of delivery due to incomplete, misspelled, or no-recipient addresses.
You will receive an email informing your tracking information. You may also find this information by logging into your account.
Return & Exhange:
You have up to 14 days to return and exchange your purchase.
However, we can only offer size exchanges and products with manufacturing faults at no charge subject to stock availability.
How to process return & exchange:
PT. Apparelindo Mitra Andalan
Jl. Permata Hijau Raya Blk AA no. 1, Permata Hijau
Jakarta 12210, Indonesia